Help & Support

Creating an Account

1. Click the "Register" button in the top navigation
2. Fill in your details: username, email, password, and location
3. Agree to the terms of service
4. Click "Create Account" to complete registration

Logging In

1. Click "Login" in the top navigation
2. Enter your username/email and password
3. Check "Remember me" if you want to stay logged in
4. Click "Login" to access your account

Setting Up Your Profile

1. After logging in, go to your dashboard
2. Click "Edit Profile" in the sidebar
3. Update your personal information and bio
4. Add a profile picture if desired
5. Click "Save Changes" to update your profile

Creating a New Listing

1. Click "Post Item" in the top navigation or dashboard
2. Fill in the item details:
   • Title: Clear, descriptive title
   • Category: Choose the most appropriate category
   • Description: Detailed item description
   • Price: Set your asking price
   • Condition: Select item condition
   • Location: Your city/town
3. Upload photos (at least one required)
4. Set a primary image for the listing
5. Click "Post Item" to publish your listing

Photo Guidelines

• Use clear, well-lit photos
• Show the item from multiple angles
• Include any defects or wear in photos
• Ensure photos are in focus and not blurry
• Use natural lighting when possible

Managing Your Listings

• Edit: Update details, add/remove photos, change price
• Mark as Sold: Remove from active listings
• Delete: Permanently remove the listing
• Renew: Bump your listing to the top

Finding Items

• Browse: View all active listings with filters
• Search: Use keywords to find specific items
• Categories: Browse by item type
• Location: Find items near you

Using Filters

• Price Range: Set minimum and maximum prices
• Condition: Filter by item condition
• Location: Choose specific areas
• Category: Narrow down by item type
• Sort: Order by newest, price, or relevance

Contacting Sellers

1. Click on an item to view details
2. Click "Contact Seller" or "Send Message"
3. Write a clear message about the item
4. Ask specific questions about condition, availability, etc.
5. Include your contact information if needed

Starting Conversations

• Contact sellers directly from item pages
• Start new conversations from your dashboard
• Reply to messages you receive

Managing Messages

• View all conversations in your dashboard
• See unread message counts
• Mark conversations as read
• Delete old conversations

Messaging Tips

• Be polite and professional
• Ask specific questions about items
• Respond promptly to messages
• Keep personal information private
• Meet in safe, public locations for transactions

Profile Settings

• Update personal information
• Change profile picture
• Update contact details
• Modify location and bio

Password Management

• Change your password regularly
• Use strong, unique passwords
• Reset password if forgotten
• Enable two-factor authentication if available

Privacy Settings

• Control who can see your profile
• Manage notification preferences
• Set message privacy options
• Control listing visibility